techtwist
What is included
- Policy and account health monitoringRegular review of notices, metrics and category requirements.
- Responding to claimsStructured responses and supporting documents for intellectual property and policy complaints.
- Brand protectionBrand registry support, reporting of infringement and monitoring of unauthorized sellers.
- DocumentationInvoices, authorization letters and proof of purchase organized for fast response.
- PreventionChecklists and rules that keep new listings compliant from day one.
How it runs
- ReviewUnderstand the notice, the listing and the evidence.
- PrepareGather the documents and write the response.
- Submit and follow upHandle communication with the marketplace.
- PreventUpdate processes so it does not recur.
Who it is for
- Sellers who received IP or policy complaints
- Brands fighting unauthorized sellers or counterfeits
- Teams that want a compliance check before scaling
Can you guarantee a complaint will be withdrawn?
No. Decisions belong to the marketplace and the rights owner. We prepare the strongest accurate response and document it well.
Do you provide legal advice?
No. We handle marketplace processes and documentation. For legal questions, we recommend an attorney, and we can work alongside yours.
Can you help a brand remove counterfeit listings?
Yes. We support reporting and monitoring through each marketplace's brand protection tools.
Want a plan for ip claim & compliance?
Tell us what you sell and where. We will review your stores before we talk and tell you what we would fix first.